Google analytics being free and all, is probably the most used set of web analytical tools on the planet just now. Some are a bit wary of this and many big businesses will not touch it for fear of Google "knowing too much" about their web business channel. Google of course say that this is all nonsense and promise not to do anything "naughty" with the data. Some are however unconvinced and continue to boycott its use.
Whatever the true story here, many smaller businesses are quite content on using the system and gain a lot from it, however, one thing that has come to our attention recently is that the use of the goals needs to be carefully set up, as otherwise you can get some bad conversion data.
This has happened to one of the companies managed by one of our associate companies, their site being all about exclusive garden buildings, (in fact if you want a garden office, home office, garden room, garden studio, or just a place to get away from it all, you should not miss their site at www.thegardenescape.co.uk) as we found that Google we reporting some very funny data indeed.
The problem is however quite simple to sort out in that you can set up what are called "funnels", these being the route that visitors has to go in order to place an order (or whatever passes for a conversion on a site). With these in place the level of accuracy is increased many fold and thus the data is more useful and worthwhile.
For more tips on using the web to improve your business, check out our main site at www.intelligent-online-marketing.com.